Refund Policy

About refunds.

As specified in the Asset Store EULA which all Asset Store customers have agreed to, all sales are final. I will however, allow a refund in some cases.

Examples that constitute a refund:

• A user requests a refund and has not downloaded the asset (verified through invoice number)

• There is a vital incompatibility (within the confines of the supported platforms) with existing systems and cannot be resolved in a future update.

The right is reserved to decline refund requests if:

• The invoice date exceeds 14 days prior to the request

• User appears to not have read or misread the store description, or otherwise failed to inform her/himself through the online documentation. This includes details such as:

  • Minimum/maximum Unity versions

  • Compatible or supported platforms

  • Compatible or supported Graphics APIs

  • Scriptable Render Pipeline compatibility

  • Minimum/maximum SRP version

  • Listed features and limitations

If you find you are in accordance with these conditions, please get in touch with your request.

[e-mail]