# Refund Policy

As specified in the [Asset Store EULA](https://unity3d.com/legal/as_terms) which all Asset Store customers have agreed to, all sales are final. I will however, allow a refund in some cases.

**Examples that constitute a refund:**

* A user requests a refund and has not downloaded the asset (verified through invoice number)
* There is a vital incompatibility (within the confines of the [supported platforms](https://alexander-ameye.gitbook.io/stylized-water/support/compatibility)) with existing systems and cannot be resolved in a future update.

**The right is reserved to decline refund requests if:**

* The invoice date exceeds 14 days prior to the request
* User appears to not have read or misread the store description, or otherwise failed to inform her/himself through the online documentation. This includes details such as:
  * Minimum/maximum Unity versions
  * Compatible or supported platforms
  * Compatible or supported Graphics APIs
  * Scriptable Render Pipeline compatibility
  * Minimum/maximum SRP version
  * Listed features and limitations

If you find you are in accordance with these conditions, please get in touch with your request.

<alexanderameye@gmail.com>